Privacy Policy for NxGn Connect ERP

INTRODUCTION

NxGn Connect ERP is an AI-powered educational ERP system designed for schools, colleges, and universities. It offers features such as student and teacher profile management, attendance tracking, academic performance analysis, communication tools, and more.

This Privacy Policy applies to all users (students, teachers, admins, parents) who interact with our platform via mobile or web.

Information We Collect

We collect the following types of information when you use NxGn Connect ERP:

• Full Name
• Email Address
• Phone Number
• Role (Student, Teacher, Admin, etc.)
• Profile Picture (if uploaded)
• Attendance Records
• Academic Performance Data
• Login Credentials (encrypted)
• Location Data (if permission is granted)
• Bank details (Account number, IFSC code)
• Aadhar Card
• Pan Card

• Device type and model
• Operating system and version
• App version and language
• Usage data (features accessed, time spent)
• Crash logs and diagnostic data

How We Use Your Information

We use the collected data to:

• Authenticate and authorize users securely
• Manage user profiles and access control
• Track attendance and academic performance
• Deliver and manage assignments and study material
• Enable communication between stakeholders
• Send alerts, notifications, and reminders
• Improve app features and performance using analytics
• Personalize the user experience
• Ensure safety and prevent unauthorized access

How We Share Your Information

We do not sell or rent your personal data.

We may share data with:

• School or Institution administrators (for academic use only)
• Authorized third-party service providers (e.g., hosting, analytics)
• Legal authorities when required by law or for compliance purposes

All data-sharing is bound by strict confidentiality agreements and is limited to the purposes described in this policy.

Data Retention Policy

We retain your personal data only for as long as:

• You have an active account with us
• Required by your educational institution
• Necessary to comply with legal or regulatory obligations

You can request data deletion at any time (see “Your Privacy Rights”).

Your Privacy Rights

Depending on your jurisdiction, you have the right to:

• Access your data
• Correct or update your data
• Request data deletion
• Withdraw consent
• Object to data processing
• Receive a copy of your data (data portability)

🇪🇺 GDPR Rights (EU Users)

If you're an EU resident, you have the following rights under GDPR:

• Right to Access
• Right to Rectification
• Right to Erasure (“Right to be Forgotten”)
• Right to Restrict Processing
• Right to Data Portability
• Right to Object
• Right to Lodge a Complaint with a Data Protection Authority

🇺🇸 CCPA Rights (California Users)

Under CCPA, California residents may:

• Request disclosure of what personal data we collect
• Request deletion of personal information
• Opt-out of the sale of personal data (we do not sell data)
• Be free from discrimination for exercising privacy rights

To exercise any of these rights, please contact us via the channels listed below.

Cookies and Tracking Technologies

NxGn Connect ERP uses cookies and similar tracking technologies to:

• Maintain session state
• Analyze app usage and performance
• Provide personalized content

You can disable cookies via your browser/app settings, though some features may be limited.

Data Security Measures

We take data security seriously and implement:

• End-to-end encryption (TLS/SSL)
• Role-based access control
• Secure cloud storage
• Regular security audits and patching
• Encrypted authentication tokens

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. We recommend using strong passwords and not sharing login credentials.

International Data Transfers

Your data may be transferred to and processed on servers located outside your country of residence. By using the app, you consent to such transfers in accordance with this Privacy Policy and applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a new “Last Updated” date. If changes are significant, we will notify you via email or in-app messages.